Terms & Conditions

All users who access this official website, browse baby food, wet wipes, diapers, and infant daily care products, and submit online purchase orders automatically agree to fully accept and strictly abide by all clauses of these official Terms & Conditions. We reserve the full right to revise, update, and adjust the content of these terms at any time according to business development needs and platform standardization requirements. All revised policy contents will be publicly released on the official website in real time without separate individual notification to customers. Users’ continuous browsing, website access, and purchasing behaviors after policy updates are deemed as complete recognition and acceptance of the latest revised terms. We strongly recommend all customers regularly review this policy page to keep abreast of updated rules, ensuring that all online ordering, payment settlement, logistics delivery, and after-sales rights protection processes are standardized, orderly, and compliant with platform regulations. All listed baby food, wet wipes, and diapers are subject to real-time online inventory availability. We reserve the right to adjust product sales specifications, suspend product sales, limit single-account purchase quantities, and cancel abnormal orders. Valid reasons for order cancellation include system pricing errors, inaccurate product description information, sudden inventory shortages, suspected fraudulent transactions, and other abnormal order behaviors identified by the system. If order cancellation is required due to the above situations, we will notify customers through official channels and complete full refunds to the original payment path within three to five business days. Customers bear sole responsibility for submitting accurate, complete, and up-to-date shipping information and personal data during the checkout process. We are not liable for delivery failures, package loss, repeated delivery costs, and logistics delays directly caused by incorrect addresses, incomplete information, and outdated contact details provided by customers. All order expenses including displayed product prices, systematic shipping fees, and international import taxes must be fully paid by customers at the time of online checkout. We support all mainstream credit card, debit card, and secure digital payment methods displayed on the official payment page. All return and exchange behaviors must strictly comply with our official Return & Exchange Policy guidelines without exception. Opened, unsealed, used, consumed, contaminated, artificially damaged, improperly stored, expired, and damp-affected baby food, wet wipes, and diapers are non-returnable and non-exchangeable due to infant hygiene safety, edible product particularity, disposable care product attributes, and strict public health quality control standards. Specifically, products with broken sealed packaging, food opening traces, wipe liquid volatilization, and diaper outer package damage that causes contamination risks cannot be returned or exchanged. All users promise to use the website and purchased baby care products in compliance with local commercial laws, food safety regulations, and infant daily care specifications. Users must check product shelf life and packaging integrity before use and bear full responsibility for improper storage and non-standard use. We reserve the right to refuse service and terminate transaction qualifications for any users who violate platform rules, abuse after-sales rights, or improperly use infant care products, so as to maintain a standardized and safe shopping order for the entire platform.