Shipping Policy

We provide safe, efficient, and reliable global shipping services for all baby food, wet wipe, and diaper orders, ensuring every package of nutritional complementary food, hygienic cleansing wipes, and disposable baby diapers is professionally packaged, moisture-proof, dust-proof, and fully protected during cross-regional transportation and safely delivered to global families and infant care users. All valid orders will be processed within one to three business days after successful payment confirmation, excluding weekends and official public holidays, during which warehouse sorting, fresh-keeping arrangement, sealed packaging, and order dispatching operations will be suspended for routine equipment maintenance and staff rest arrangements. As sensitive daily baby supplies involving edible complementary food, hygienic cleansing products, and disposable skin contact items, our goods adopt exclusive baby-grade sealed packaging solutions. Baby food products are packed with moisture-proof, fresh-keeping, and oxidation-resistant packaging materials, with fully sealed bag mouths and box bodies to prevent moisture absorption, mildew, oxidation deterioration, and dust contamination during long-distance transportation, ensuring stable nutritional components and edible safety upon arrival. Baby wet wipes adopt enhanced sealed edge technology and independent outer packaging protection to avoid liquid volatilization, wipe drying, and seal cracking caused by jolting and extrusion. Diaper products are wrapped with waterproof and compression-resistant protective films and placed in fixed cartons to prevent fluffy layer compression deformation, surface friction damage, and foreign substance contamination. All packaged products are placed in thickened waterproof and compression-resistant outer cartons with fully sealed edges to isolate humid air, dust, and external pollution, guaranteeing complete product packaging, intact sealing performance, and qualified product quality. After the order is completely sorted, professionally packaged, and officially dispatched from the warehouse, an automatic shipping confirmation notice will be issued with an exclusive tracking number, enabling customers to check real-time logistics transit status, transportation progress, and final delivery information online through any electronic device at any time. Standard domestic shipping generally takes four to seven business days for door-to-door delivery, while international shipping usually requires ten to eighteen business days due to mandatory cross-border customs clearance procedures, international logistics scheduling, and local terminal distribution arrangements. All displayed delivery durations are estimated reference values and cannot be absolutely guaranteed. Unavoidable shipping delays may occur due to extreme severe weather, strict customs inspection progress, peak logistics congestion, carrier operational backlogs, and other objective factors completely beyond our effective control. We will not be held responsible for shipping abnormalities caused by third-party logistics providers and government departments, yet our professional team will actively track logistics dynamics, timely feedback abnormal situations, and provide effective problem-solving assistance to minimize customer shopping inconvenience. All shipping fees are automatically calculated and transparently displayed on the checkout page according to delivery address, package volume, weight, and product quantity. Bulk orders may require reinforced moisture-proof and sterile packaging with extra fees, and we regularly launch free shipping activities for qualified orders. All international import taxes and clearance fees are borne by recipients in accordance with local policies.